DELIVERY TERMS AND CONDITIONS

1. DELIVERY INFORMATION

Maximum delivery time 7 business days.

2. DELIVERY COSTS

Weight to (kg)Delivery costs (EUR)
1 5.90
3 7.08
5 8.30
10 11.15
15 12.00
20 12.80
25 15.00
30 17.00
50 21.15
75 25.60
100 30.60
150 40.70
200 47.80
300 54.80
1000 60.00
3000 66.00
5000 72.00
8000 79.00
10000 87.00

Prices are indicated in EUR, excluding VAT

FREE DELIVERY: To contractual customers (regular customers of AM Furnitūra, with whom co-operation contracts have been concluded).


3. GOOD TO KNOW

1. Unloading of consignments at the premises of the customer:

The unloading of such consignments shall be ensured by the customer:

  • Accessories (weight<30kg.)
  • Laminate (including table surfaces, wall panels)
  • Furniture details
  • Sliding doors
  • Long sized goods (the length exceeds 1 m)

2. Delivery of goods is planned to the door of the home at the address indicated in the order (home, not apartment, namely not to A. Deglava iela 8-25, but to A. Deglava iela 8 only)

3. The customer may pay for the consignment:

  • At the moment of receipt of the package in cash (after making the payment, the courier shall issue the source documents of the purchase — a cash register receipt for the receipt of cash and an invoice for the goods). Please prepare the exact sum of money.
  • SWEDBANK fast payment;
  • Transfer to the bank account;
  • Overpayment (regular customers of AM Furnitūra, with whom co-operation contracts have been concluded).

4. The customer must sign one of 3 copies of the invoice and submit it to the courier.

5. The packaging materials are the property of the customer – do not leave them in the vehicle of the courier!

4. RETURNS OF GOODS AND RIGHT OF WITHDRAWAL

We accept complaints for damaged or undelivered goods: WITHIN 7 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT.

The return of the goods shall be performed WITHIN 14 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT

We accept complaints regarding:

  • Broken, damaged packaging and goods
  • Wet package and goods
  • Undelivered consignment
  • Delivery of inappropriate goods
  • Consignment damaged during delivery (fallen over, non-fastened, etc.)

Procedure for the submission of a complaint:

  • Inform the driver;
  • Make a note in the invoice;
  • Take photographs of the damaged goods;
  • Inform AM FURNITŪRA SIA by sending your complaint to the e-mail, and attaching the images of the damaged goods to your e-mail.