DELIVERY TERMS AND CONDITIONS

1. DELIVERY INFORMATION

Maximum delivery time 7 business days.

2. DELIVERY COSTS

Weight to (kg)Delivery costs (EUR)
1 5.90
3 7.08
5 8.30
10 11.15
15 12.00
20 12.80
25 15.00
30 17.00
50 21.15
75 25.60
100 30.60
150 40.70
200 47.80
300 54.80
1000 60.00
3000 66.00
5000 72.00
8000 79.00
10000 87.00

Prices are indicated in EUR, excluding VAT

3. GOOD TO KNOW

1. Unloading of consignments at the premises of the customer:

The unloading of such consignments shall be ensured by the customer:

  • Accessories (weight<30kg.)
  • Laminate (including table surfaces, wall panels)
  • Furniture details
  • Sliding doors
  • Long sized goods (the length exceeds 1 m)

2. Delivery of goods is planned to the door of the home at the address indicated in the order (home, not apartment, namely not to A. Deglava iela 8-25, but to A. Deglava iela 8 only)

3. The customer may pay for the consignment:

  • At the moment of receipt of the package in cash (after making the payment, the courier shall issue the source documents of the purchase — a cash register receipt for the receipt of cash and an invoice for the goods). Please prepare the exact sum of money.
  • SWEDBANK fast payment;
  • Transfer to the bank account;
  • Overpayment (regular customers of AM Furnitūra, with whom co-operation contracts have been concluded).

4. The customer must sign one of 3 copies of the invoice and submit it to the courier.

5. The packaging materials are the property of the customer – do not leave them in the vehicle of the courier!

4. RETURNS OF GOODS AND RIGHT OF WITHDRAWAL

We accept complaints for damaged or undelivered goods: WITHIN 7 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT.

The return of the goods shall be performed WITHIN 14 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT

We accept complaints regarding:

  • Broken, damaged packaging and goods
  • Wet package and goods
  • Undelivered consignment
  • Delivery of inappropriate goods
  • Consignment damaged during delivery (fallen over, non-fastened, etc.)

Procedure for the submission of a complaint:

  • Inform the driver;
  • Make a note in the invoice;
  • Take photographs of the damaged goods;
  • Inform AM FURNITŪRA SIA by sending your complaint to the e-mail, and attaching the images of the damaged goods to your e-mail.